Returns
Teeki Boutique will accept returns and exchanges within 14 days of fulfillment. Items must be returned in the condition in which you received, unworn and unwashed, with tags attached or will be subject to denial. Please ensure the contents of your return matches the return packing slip generated for your package. Do not include additional items not listed.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
To complete your return, we require a receipt or proof of purchase from teekiboutique.com-
Send your Return Request with Order # to:
care@teekiboutique.com.
Non-returnable items:Gift cards, teekiboutique.com does not issue or accept any gift cards.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that does not have our original brand specialty tag or from a 3rd party retailer.
Any item that is returned more than 15 days after delivery
Final sale items are non-refundable.
Refunds
(if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. A store credit option is also available.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first recheck your bank account.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at care@teekiboutique.com.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email with a clear photo of the damaged issue at care@teekiboutique.com.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return to place an additional order. We will not provide a gift card only a credit amount for your to replacement order.
Lost Packages
Once you get a Tracking Number and the allocated shipper delivers the package we are no longer responsible for any loss or damage. All claims must be made by the buyer direct with the Shipper ie; USPS, UPS, FEDEX, DHL etc.
International Shipping
We are not responsible for any dues, taxes, duty that are owed when picking up a package after customs. Please check with your country for duty and tax rates to confirm the additional charges that may apply.
